Student Desk Supervisor
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Job Description

Requirements
A Law Library Student Desk Supervisor must be a Drake law student who has completed at least one full semester of law school, including successfully completing the first semester of Legal Research and Writing and submitting the Legal Research and Writing brief. The Desk Supervisor should also have received training in Westlaw and LexisNexis.  The library will only hire students in good academic standing (not less than a 2.0 GPA).  Because the Desk Supervisor represents the library and the law school, the student should have a friendly, professional demeanor. Excellent oral communication skills are essential. 

Responsibilities
The Desk Supervisor is responsible for circulation and reserve room operations, photocopier maintenance, and computer troubleshooting. During times when the Desk Supervisor is the only library staff person on duty, he/she is also responsible for handling facility maintenance and security problems. The Desk Supervisor is expected to handle basic reference requests, referring more complex requests to appropriate full-time library staff. Desk Supervisors who work early mornings, nights, and weekends have additional responsibilities. Desk Supervisors who open the library are responsible for picking up the library key at the Office of Campus Security and for returning the key to the same office. Desk Supervisors may also be assigned additional tasks to support library operations. Desk Supervisors work under the direct supervision of Reference Librarian Rebecca Lutkenhaus. Other Public Services Department staff members also provide indirect supervision.


Training

Before beginning work, Desk Supervisors are required to undergo approximately four hours of paid training. This will make you familiar with the library and its policies and procedures.

Hiring Process

Please complete the application form below (you do not need to sign the form if submitting via e-mail). If you would like to submit a resume, please do so.

Application  (deadline is midnight on Thursday, March 27)
Summer/Fall 2014


Submit your applications via e-mail to Rebecca Lutkenhaus (rebecca.lutkenhaus@drake.edu). Or you may drop your completed application off at the library Information Desk.

Interview

After you submit your application, you may be contacted to arrange a time for an interview. The interview will last approximately 30 minutes and is very informal. It is not necessary to dress up.


Sinclair Award

The Drake University Law Library established the Sinclair Award in the spring of 2007 in memory of Cyrus Sinclair, a 2L desk supervisor who passed away in February 2007 after a long battle with sickle cell anemia. The award is an honor bestowed annually (if merited) upon a Drake University Law Library student desk supervisor.

Criteria

Commitment to the Drake University Law Library and student colleagues. Demonstrate excellence in the following areas: know and follow the library’s policies and procedures; volunteer for extra shifts; willing to substitute for other student desk supervisors.

Courteous, friendly, and professional demeanor in all dealings with colleagues and patrons. Consistently demonstrate: courtesy, respect, friendliness, helpfulness.

Effective communication with supervisors and colleagues. Consistently practice prompt, clear communication and always ask for clarification or follow up if unsure.

Selection Procedure

  • All Law Library public services staff (full time and student desk supervisors) will be asked to nominate candidates for the award.
  • The Reference Librarian and the Circulation/Reference Librarian, who jointly manage the public services of the Law Library, will select the recipient from among the nominees, in consultation with the Associate Dean for Information Resources and Technology.
  • The name of each year’s winner will be added to a special plaque posted in the Law Library lobby and announced in relevant Law School and University publications.

Questions?

Contact me!
Rebecca Lutkenhaus
rebecca.lutkenhaus@drake.edu
271-2053

 
Last Modified: 3/3/2014 1:23:00 PM by David Hanson