Job Description Requirements
A Law Library Student Desk Supervisor must be a Drake law student who has completed at least one full semester of law school, including successfully completing the first semester of Legal Research and Writing and submitting the Legal Research and Writing brief. The Desk Supervisor should also have received training in Westlaw and LexisNexis. The library will only hire students in good academic standing (not less than a 2.0 GPA).
Because the Desk Supervisor represents the library and the law school, the student should have a friendly, professional demeanor. Excellent oral communication skills are essential. Responsibilities
The Desk Supervisor is responsible for circulation and reserve room operations, photocopier maintenance, and computer troubleshooting. During times when the Desk Supervisor is the only library staff person on duty, he/she is also responsible for handling facility maintenance and security problems. The Desk Supervisor is expected to handle basic reference requests, referring more complex requests to appropriate full-time library staff. Desk Supervisors who work early mornings, nights and weekends have additional responsibilities. Desk Supervisors who open the library are responsible for picking up the library key at the Office of Campus Security and for returning the key to the same office. Desk Supervisors who close the library must not leave the library until a Security Officer comes and closes the library. Desk Supervisors may also be assigned additional tasks to support library operations. Desk Supervisors work under the direct supervision of the Information Desk Associate. Other Public Services Department staff members also provide indirect supervision.
Before beginning work, Desk Supervisors are required to undergo approximately five to six hours of paid training. This will make you familiar with the library and its policies and procedures.
Please complete the application form below (you do not need to sign the form if submitting via e-mail). If you would like to submit a resume, please do so. While not mandatory, it is encouraged.Application (deadline is Noon on April 1, 2013)
Submit your applications via e-mail to Melanie Carlson (email@example.com). Or you may drop your completed application off at the library Information Desk.
InterviewAfter you submit your application, you will be contacted to arrange a time for an interview. The interview will last approximately 30 minutes and is very informal. It is not necessary to dress up.
Sinclair AwardThe Drake University Law Library established the Sinclair Award in the spring of 2007 in memory of Cyrus Sinclair, a 2L desk supervisor who passed away in February 2007 after a long battle with sickle cell anemia. The award is an honor bestowed annually (if merited) upon a Drake University Law Library student desk supervisor.
Commitment to the Drake University Law Library and student colleagues. Demonstrate excellence in the following areas: know and follow the library’s policies and procedures; volunteer for extra shifts; willing to substitute for other student desk supervisors.
Courteous, friendly, and professional demeanor in all dealings with colleagues and patrons. Consistently demonstrate: courtesy, respect, friendliness, helpfulness.
Effective communication with supervisors and colleagues. Consistently practice prompt, clear communication and always ask for clarification or follow up if unsure.
- All Law Library public services staff (full time and student desk supervisors) will be asked to nominate candidates for the award.
- The Reference Librarian and the Circulation/Reference Librarian, who jointly manage the public services of the Law Library, will select the recipient from among the nominees, in consultation with the Associate Dean for Information Resources and Technology.
- The name of each year’s winner will be added to a special plaque posted in the Law Library lobby and announced in relevant Law School and University publications.
Melanie Carlson, Information Desk Associate