During all library hours, staff members are available at the Information Desk to answer questions about the library and help locate library materials. Professional reference librarians are also available to provide research guidance during the library's reference hours:
- During the academic year, Monday through Thursday, 8AM - 8PM and Friday, 8AM - 4:30PM.
- During the summer session and semester breaks: Monday through Friday, 8AM - 4:30PM.
- Reference hours may also vary for holidays and other reasons. Check the hours page or call 271-3189 for the most current information.
Librarians can be reached the same hours as in person reference at (515) 271-3189. Ask for a reference librarian when you call.
You may e-mail a reference librarian by submitting your question via the reference e-mail form
. We will try to respond to your request within 1 to 2 business days.
If you have an urgent question, please contact us via phone.
The reference email service only responds to simple questions about the library's collections (e.g. "Does the library own this book"), services (e.g. "When are reference librarians available?"), and policies (e.g "Can I check out a book?"). Please note that our reference librarians cannot specify which laws apply to a situation, interpret the law, give legal advice, or conduct legal research for you.
Librarians have prepared a number of research guides
to assist you. If you need someone to provide legal advice or conduct legal research on your behalf, you may wish to contact an attorney. The library's research guides include handouts entitled Help Finding an Attorney
and Help Resolving Disputes without Going to Court
which might be useful.